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Virus/Spyware/Adware Removal

Viruses & spyware can be installed on your computer without your knowledge and can use keystroke logging techniques to collect passwords you enter, your bank account numbers and PINs, your credit card numbers, and other personal information. The effects of this identity theft can be costly and very time consuming to rectify. Everyone should take steps to detect and remove any spyware running on their computers, and to guard against its future installation.

A related category of software, adware, may cause pop-up advertisements to appear on your screen, change your home page, disrupt your network access, and reduce the stability and usability of your system. The products mentioned below can help you detect, remove, and protect your computer from both these types of attack.

Spyware is a significant problem for all Windows users. If you use Windows, you should install at least one spyware detection program on your computer (in addition to your virus protection program and your firewall). Viruses, adware and spyware are not significant issues for Macintosh users.

Detecting and Removing Viruses & Spyware

BDH Technology suggests these programs for anyone who uses Windows. You can install one or more of them and should make sure you update and run your detection program at least once a week.

Free Download:

Commercially Available:

  • Trend Micro AntiVirus + AntiSpyware (there are many programs available but we recommend Trend Micro because of it's reliability and it doesn't include extra features that slow your computer down).

Warning: Some programs that claim to remove viruses & spyware are themselves viruses & spyware. Never install "removal" software that you see advertised on pop-up windows without checking it out first, especially if they are asking for your credit card first.

Avoiding Viruses & Spyware

Most viruses & spyware are installed without your knowledge, through some (but not all) Web sites that prompt you to install special software in order to view the page, through file-sharing programs, or through e-mail messages that lure you with tempting links. If you are not sure about a specific piece of software you are being asked to install, you should search Google for more information to help make your decision. You should make certain you know the reason any software is being installed and that you trust the source it's coming from.

Be Cautious with Pop-ups

If you are prompted to install software you don't recognize and don't want to install: be cautious. Even when you select "Cancel" or "No" in these windows, the software may still be installed, without your consent. The best way to dismiss these prompts is to click the X in the upper right side of the window. If you think you may have made the wrong choice when prompted in the past, please run a good detection program now.

For More Information

Many viruses & spyware can be difficult to remove.  BDH Technology can remove them either on-site or in one of our locations.  It is usually much cheaper to bring your computer in for this type of service because the specialized tools we use run as many as 10 separate scans that can take several hours each. 

Don't see what you are looking for? Have more questions? Please contact us with any questions that you have or to setup a service call.


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