Once your domain has been setup and the e-mail address configured you can setup your e-mail clients to connect to your e-mail server and download messages, instead of using the webmail interface.

We have provided steps for configuring both Microsoft Outlook Express (included by default with all versions of Microsoft Windows) and Microsoft Outlook (only available as part of the Microsoft Office Suite).

We have also provided a few troubleshooting tips if you run into problems.

Microsoft Outlook Express

The steps and dialogs listed below are from Microsoft Outlook Express 6, so the steps may look a little different for an older/newer version.  If you have any questions about these steps, please contact us.

Step 1: Open Outlook Express and select Accounts from the Tools menu.

Step 2: Click the Add button and the select Mail

Step 3: Enter your name as you would like it to appear when sending e-mail to someone.

When finished, click "Next".

Step 4: Enter the e-mail address that were given to you.

When finished, click "Next".

Step 5: Make sure that POP3 is selected where it says my incoming mail server is a _ server.  Enter your domain name with mail prepended to it for both the incoming and outgoing servers.  (For example if your e-mail address is postmaster@domain.com you would enter mail.domain.com for both your incoming and outgoing mail servers as shown below.)

When finished, click "Next".  On the next window click "Finish"

Step 6: On the accounts screen you will see your account named mail.<YOURDOMAIN>.<TLD>.  Click on it in the list and select the Properties button on the right side.

Step 7: Click on the Servers tab in the new window, and check the box next to where it says My server requires authentication.

Hit OK, and then Next on the previous window, and then click Close on the next window.

Microsoft Outlook

The steps and dialogs listed below are from Microsoft Outlook XP (aka 2002), so the steps may look a little different for an older/newer version.  If you have any questions about these steps, please contact us.

Step 1: Open Outlook and select E-mail Accounts from the Tools menu.

Step 2: Click add a new e-mail account

When finished, click "Next".

Step 3: Select POP3 for Server Type

When finished, click "Next".

Step 4: Configure the account as follows: Enter your name and e-mail address that were given to you in the User Information section. In the Logon Information section enter your FULL e-mail address as the user name, and the password that was given to you in the password field. For the Server Information section enter your domain name with mail prepended to it.  (For example if your e-mail address is postmaster@domain.com you would enter mail.domain.com for both your incoming and outgoing mail servers as shown below.)

Click on the "More Settings" button once you've filled out the above information.

Step 5: Click on the Outgoing Server tab in the new window, and check the box next to where it says My outgoing server (SMTP) requires authentication.

Hit OK, and then Next on the previous window, and then click Finish on the next window.